I am a parent of 3 kids and more times than I would like to admit, I have heard or seen something happen and jumped to conclusions as to who caused “this”, and who was responsible for “that”. Many times, I am wrong because I didn’t ask the needed questions to get full understanding of the situation.
How many times have you seen someone new join an organization and immediately start cleaning house or making drastic changes? Their approach is, “I know what works bes, so I’m going to make whatever changes I think are best to improve things.” Even with the best of intentions, jumping to conclusions is never a good way to act and it happens in all aspects in life.
Recently, we had a client who had a change in leadership. They made a decision to cancel their services with OurChurch.Com, then contacted us to let us know. I asked them if they knew which services OCC was providing and they said they did not. They had an understanding that we were only providing one service, when in reality we were providing 4 services, one of which was a SEO marketing service that got their website hundreds of #1 search rankings and over 1000 top 10 search rankings. Before we spoke, the decision had been made. They were very kind and professional and I pray for the best for their organization. My concern is that the growth their website and organization experienced was impacted by this service and cancelling it will cause the opposite to occur. I hope they have plans in place to prevent that from happening.
Have you every seen this happen within an organization? Maybe you were the person who “cleaned house” before taking the time to observe people and processes. If you aren’t someone who has done this in the past, then kudos to you! For those who have done this, it is great to know that our past mistakes don’t determine our future decisions. Learn from those past experiences and make the right choice in the future!
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